Video Playing Support

If you are having problems with the AVI videos in that you can hear them but cannot see, or you can see but no sound is coming out…

Please download and install these CODECS
– one is FFDShow & the other is from Techsmith –

AFTER YOU’VE INSTALLED THE FFDSHOW CODEC, PLEASE RE-BOOT YOUR COMPUTER SO THE CODEC WILL WILL WORK.
Click Here For A Short Video Explanation of The Problem & Solution

Here is a short 3 minute video showing you the install process and what NOT to do

ffdshow

tscc – IF YOU HAVE CAMTASIA STUDIO INSTALLED, YOU DO NOT NEED THIS ONE

Here are their website addresses if you would rather get them there or learn more about them.

ffdshow website

tscc website – IF YOU HAVE CAMTASIA STUDIO INSTALLED, YOU DO NOT NEED THIS ONE

If you are on a Mac or would rather not install the codecs, you can always do any editing or rebranding with the WMV, MOV or even the MP4 video formats. The above codecs are only required if you plan to use the Camproj or AVIs for your editing.

If you still have issues with the playing of any of the videos or audios, please let me know by using the Contact Us form or send me an email steve @ plrvideodirect.com